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Beach Boiz does not release payment until the item is delivered and the buyer confirms it is as specified or 3 days pass from the delivery date. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item.

How do returns work?

Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. All sales are final after the buyer rates the seller or 3 days after delivery.

An item is eligible for a return or refund if it meets one of the following conditions:

  • Item is not as described.

  • There is undisclosed damage to the item.

  • Seller has not shipped the item.

  • Incorrect / missing item.

An item is not eligible for a return or refund for one of the following conditions:

  • Item was accurately described in the listing.

  • Item does not fit or odor.

  • Changed mind.

  • Return request made more than 3 days after received.

  • Return request made after item rated.

  • Transaction conducted offline.

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